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FAQ Index

I've rebuilt my PC. What do I do?


If you have licensed to USER:
Simply log-in to your new PC with the same UserName you previously used, and place the .KEY file into the /KEYS/ directory, and Hurricane will become unlocked.

If you have licensed to Machine (PC)
Simply rename your Computer Network ID to the one you previously used (see your IT administrator), place your old .KEY file into the /KEYS/ directory, and Hurricane will become unlocked.

Although we do our best to keep your unlock information handy, we cannot guarantee that it is on record.

It is up to YOU to backup your unlock information. If you follow the above, you will NEVER have a problem.


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